Privacy Policy

Last updated: 2nd February 2023 

1. Introduction

Welcome to Propalt's Privacy Policy. This comprehensive policy outlines how Propalt collects, uses, and protects your personal information in full compliance with the Data Protection Legislation. We highly value your privacy and are fully committed to ensuring that your data is handled securely and responsibly.

2. Who We Are

3. What We Collect

Propalt collects various categories of personal data to provide you with a comprehensive and tailored experience. These categories include, but are not limited to:
  • Identity Data: Information such as your first name, last name, username, or a similar identifier.
  • Contact Data: Your billing and invoicing addresses, email address, and telephone numbers.
  • Technical Data: Details regarding your devices, internet protocol (IP) address, browser information, and other technology-related data.
  • Profile Data: Your chosen username, password, preferences, feedback, and survey responses.
  • Usage Data: Insights into how you use our website and services. Rest assured, this data is anonymized and used exclusively for enhancing our services. We do not sell your data to third parties.
  • Marketing and Communications Data: Preferences for receiving marketing information and communication.
In addition to these categories, we may also collect information from third parties and utilize third-party analytics services to further enhance your user experience.

4. How We Use Your Data

We use the data we collect for various purposes, including but not limited to:
  • Personalizing your experience on our website to ensure it is aligned with your preferences.
  • Administering contests, promotions, surveys, and site features for your participation.
  • Sending newsletters (only with your explicit consent).
  • Providing information and services you have explicitly requested or, with your consent, that we believe may be of interest to you.
  • Fulfilling our contractual obligations with you, including informing you of associated charges.
We respect your right to choose and offer clear opt-out options for marketing communications.

5. Cookies

Propalt employs cookies to enhance your user experience on our website. These cookies are essential for the functionality of our website, ensuring seamless navigation and user login. Importantly, they do not track your activity beyond our website. We also use cookies to analyse how you found our website and to improve our marketing. Our cookie usage is fully compliant with the current UK Cookie Law. Detailed information about our cookie policy is available in the privacy policy.

6. Data Storage and Security

Your data may be stored and processed outside the UK, but you can rest assured that we treat it with the same care and security standards as if it were within the UK. This involves implementing appropriate measures, such as legally binding contracts and approved Model Contractual Arrangements with third parties. By using our website, you implicitly consent to the storage or transfer of data outside the UK when it is deemed necessary.
Data security is a paramount concern for us. Therefore, we have instituted robust physical, electronic, and managerial procedures to protect your data. We strictly limit access to your personal data to individuals, including employees, agents, contractors, and authorized third parties, who have a legitimate business need to access it. These individuals process your data only on our instructions and are bound by confidentiality agreements.
Despite our diligent security measures, it's important to note that data transmission over the internet may not be entirely secure. We advise taking suitable precautions when transmitting data via the internet.

7. Disclosing Your Information

We may disclose your information in several cases:
  • In the event of selling our business or company, we may disclose your data to potential buyers.
  • Data sharing within our corporate group.
  • Disclosure for fulfilling legal obligations, protecting the rights and safety of others, and preventing fraud or credit risks.
  • Collaboration with third-party software providers, including CRM, email delivery, and accounting software. Please be assured that all data held by these systems is covered by your data rights.
Our collaboration with third parties ensures that your data is handled securely and only for purposes defined in this Privacy Policy.

8. Your Rights

Under the UK GDPR, you have a broad range of rights. These include, but are not limited to:
  • Access to, correction of, or deletion of your personal data, provided at no cost to you.
  • Data portability, allowing you to transfer your data to another entity.
  • Information about data processing.
  • The right to restrict processing.
  • The right to object to data processing.
  • The right to file a complaint with a supervisory authority.
You also have the right to opt-out of our marketing communications at any time. To exercise your rights or for any privacy-related inquiries, please contact us at support@propalt.co.uk.

9. Links to Other Sites

Our terms and conditions and policies exclusively apply to our website. We do not have control over how other websites collect, store, or use your data. We strongly recommend reviewing their privacy policies before providing any data to them.

10. Changes

We will update this policy as necessary. Please check this page for any policy changes. We will also notify you as a user should this change. 

11. Automated Decision-Making and Profiling

You have the right to challenge decisions made by automated processes, except in specific circumstances. We take data profiling seriously and adhere to specific guidelines to ensure transparency and fairness.

12. Terms and Conditions

For additional information on using our website, please refer to our Terms and conditions. 

13. Your Agreement

By using our website, you agree to abide by this Privacy Policy.

14. Dispute Resolution

We are fully committed to negotiating in good faith to resolve any disputes related to this Privacy Policy. Rest assured that any disputes will not affect our ongoing obligations.