
Finding new landlords is a crucial aspect of growing a successful letting agency, but it can often feel like a daunting task. With Propalt, you have access to powerful tools and strategies designed to make this process more effective and efficient. This step-by-step guide will walk you through how to use Propalt’s features, such as the 20/20 Campaign Tool, Audience Builder, and My Prospects, to target and engage potential landlords, build trust, and ultimately grow your portfolio. Whether you're looking to promote your recent lettings successes, leverage tenant referrals, or reconnect with past contacts, this guide has everything you need to get started.
Need more landlord leads? Have you considered leveraging your tenants?
Tenants are often overlooked when it comes to lead generation — yet they’re one of the most likely groups to know how to contact their landlord directly.
While they may deal with the agent for maintenance issues, long-term tenants often end up with their landlord’s email, phone number, or even home address — especially if they’ve had to chase unresolved issues.
This campaign is all about writing to the tenant — building trust and positioning yourself as the agent who’s truly on their side.
For example:
“When your boiler broke, how long did it take to get fixed? At Letting Agent & Sons, we aim to resolve issues within 24 hours.”
You’re starting a conversation — and then offering a referral incentive if their landlord gets in touch with you (without ever asking for the landlord's personal information, which would breach GDPR).
Offer a small reward, like a £10–£20 voucher for a local restaurant or cinema
Make it clear how they qualify:
“This offer is valid once your landlord contacts our office and confirms your property address.”
Simple: a better service. If they hear from a tenant that another agent is more responsive and tenant-friendly, they might consider switching — especially if their current agent is letting them down and their tenants constantly feel the need to message them directly.
In Audience Builder:
This campaign is straightforward to run — and it works.
That depends on your past success. If writing to To Let properties has worked for you before, it may be worth continuing.
However, be mindful that letters to To Let properties are usually picked up by tenants or competing agents — not landlords.
If you’re trying to reach landlords directly and at the right time, My Prospects is a more efficient option — especially if you already have their contact details. However, if you want to stick to letters, make sure any rental stock targeted via Propalt has Landlord selected for the Ownership. Otherwise you’ll be delivering reading material to some disinterested tenants.
You can also use Propalt to target Houses in Multiple Occupation. Just toggle on the HMO filter in Audience Builder and refine your search as needed.
If you’re looking to expand your landlord network — Audience Builder can help you plot out your patch, identify key contacts, and build smarter routes for outreach.
Here’s how to create a walking map using Propalt:
This will highlight properties managed by landlords who own multiple properties, or agents acting on their behalf.
From here, you can:
When you click on a property or expand the ownership details, Propalt often reveals useful insights like company names or managing agents. Use this info to:
Social selling works best when it feels organic — not salesy. Use Propalt to find the right people, then let your content and consistency do the heavy lifting.
This approach blends traditional prospecting with modern digital relationship-building — and over time, it can generate high-quality conversations and new opportunities.
My Prospects combines your own CRM data with Propalt’s live market tracking — giving you a smarter way to stay in touch with your past contacts and local landlords.
Let’s face it: few agents have time to regularly sift through every record in their CRM. My Prospects does the heavy lifting for you.
All Landlords
These are your existing portfolio landlords — people you already know. But are you managing all of their properties? Use this as a chance to ask.
Properties for Rent
These are rental properties you’ve dealt with in the past. You’ve already got the landlord’s details — so pick up the phone. Why didn’t they list with you this time? Can you win them back?
Properties for Sale
These are landlord-owned homes currently on the market. Got a sales arm? Or investor clients? This is a great matchmaking opportunity.
Properties Due to Rent
These are homes that are likely coming up for renewal soon. Get in early — speak to the landlord before the current tenancy ends.
Do you want more landlord leads? Are you making the most of your recent lettings successes?
When most homeowners consider moving, their default option is to sell. But many have never seriously considered letting as an alternative — often because no one has taken the time to explain the potential.
This campaign borrows a proven approach from sales: promote your recent successes to nearby homeowners who own similar properties.
If you’ve recently let a property in a particular area, the owners of neighbouring or similar homes may have no idea what kind of rental yield they could achieve — and that could be crucial information as they weigh up their options this year.
Just like a Sales 20/20 campaign, you’ll write to the owners of comparable properties, letting them know that “123 Example Road” was recently let for £X pcm — and that homes like theirs could achieve similar results.
“Considering a move this year? Speak to our lettings team to explore whether selling is your best option — or whether you could keep your property and earn from it.”
In the 20:20 Campaign tool:
As with all off-market campaigns, results can take time. Don't be disheartened if the phone doesn’t ring immediately — consistency is key. Keep showcasing your results and building your reputation locally.
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Angela Marden is a single branch agent in Halisham and wanted to connect with more landlords renting property in her area. Propalt helped her set up automated campaigns.