How to reconnect with Contacts You Already Know Using Propalt

Stop Looking for New Leads — Start Re-engaging Old Ones

Your next instruction might not come from a new lead — it might come from someone you already know. A past landlord client. A vendor you helped years ago. A property that’s about to come back to market.

Propalt’s My Prospects tool helps you surface these opportunities quickly and act on them effectively — without uploading data or chasing clunky integrations.

Here’s how to do it.

1. Call the Landlords You’ve Already Worked With

Go to the All Landlords section. These are landlords you’ve worked with before — their details are already in your CRM.

What to look for:

• Landlords who are buying more property — they're actively growing their portfolio.
• Landlords who are selling — you might be able to help with the sale, or manage their remaining properties.

What to do:

• Pick up the phone. These aren’t cold leads — you’ve let for them before.
• Offer help with portfolio management, tenant find services, or sales support.
• Prioritise landlords with recent activity — Propalt flags this for you.

💡 Letters are optional here — use your phone list for fast results.

2. Support Landlords with Properties Currently To Let

Check the Properties for Rent section. These are landlords whose properties are currently being marketed — but not by you.

What to do:

• Identify which landlords are still active and check if their property is struggling to let.
• Call them to offer help with tenant find or to step in with a managed service.
• Don’t send letters to the property — there are probably tenants in situ. Focus on direct calls.

3. Catch Your Past Clients Who Are Now Selling

In the Properties for Sale section, you’ll find landlords you’ve previously worked with — now selling with someone else.

What to do:

• Reach out by phone. You’ve got history with them — remind them of it.
• Ask why they didn’t list with you this time.
• If they’ve just listed, you might catch them within their 14-day cooling-off period.

💡 These are classic touting opportunities — but with a personal edge.

4. Plan Ahead for Renewals

Use the Properties Due to Rent section to find landlords whose tenancies are approaching renewal.

What to do:

• Contact them around the 10–11 month mark.
• Ask how the current let has gone, especially if they’re with a competitor.
• Suggest a rent review, discuss tenant quality, or offer a better managed service.

📞 These proactive check-ins can help you win business before the property is even back on the market.

5. Reclaim Vendors You’ve Sold to Before

In the Properties Last Sold section, Propalt highlights past clients who are now selling — but not with you.

What to do:

• Call them before the competition sends them a touting letter.
• Remind them you helped them buy — and you can help them sell.
• Ask if they’re happy with their current agent.

💡 Sometimes, timing alone can win you the instruction.

Why This Works

• ✅ These are people you already know
• ✅ You’ve likely got their contact info
• ✅ No data uploads required
• ✅ All insights are in one login

Rather than chasing new leads, you’re maximising the value of your own database — with context, timing, and relevance.

Final Tip: Focus on Conversations, Not Campaigns

While letters still have their place, many of these contacts are better suited to direct calls. You already have a relationship — use it. Propalt helps you spot the opportunity and take action before someone else does.