
Most estate agents work hard to win an instruction — door knocking, leaflets, marketing, calls. But once it’s won, that’s often where the marketing stops.
The truth is: every instruction is a marketing opportunity in disguise. And when the neighbours don’t hear about it, you’re leaving valuations (and potential fees) on the table.
We’ve put together a simple 4-step letter campaign that turns your latest listing into a ripple effect — raising your profile, creating conversations, and generating fresh valuations from nearby homeowners.
Each letter in this four-part sequence has a clear purpose, and together they build familiarity, trust and urgency. Below, we’ll walk through each step and the role it plays — plus how to use Propalt’s targeting tools to deliver the message to the right people at the right time.
A quick win when time allows.
If you’ve got a valuation booked on a particular street, let the neighbours know. A short, polite note offering a no-obligation market update while you're nearby can spark early interest — even if they’re not thinking of moving just yet.
These letters help plant a seed. Introductions now may grow into instructions later.
How to target in Propalt:
Note: Valuations often come with short notice, so this letter may not always be practical. But if time allows (or it’s a local instruction), using your visit to drum up further interest is always worth considering — even if it means a second trip.
Build early awareness and credibility.
You’ve just been instructed to sell a local home — now let the neighbours know. Most homeowners aren’t watching Rightmove or Zoopla every day, so don’t assume they’re aware. A well-timed letter announcing your new instruction shows you’re active in their area and being trusted by people like them.
Why it works:
It leverages social proof. If a neighbour has trusted you with their sale, others are more likely to do the same.
How to target in Propalt:
You might find 50–100 properties that fit this profile — perfect for a tailored campaign focused on homes like the one you've just won.
Show that you don’t just list — you deliver.
Now that the property is under offer, it’s time to follow up. This update reinforces your track record and reminds nearby homeowners that you follow through on your promises.
Why it works:
It creates momentum. Sellers want an agent who gets results — not just viewings.
Messaging tips:
Use the same filters and targeting area as Step 2. This keeps the message relevant and consistent for the campaign audience.
Create urgency by showing demand.
Congratulations — the sale is complete. This final letter isn’t just about celebrating your success. It’s about capitalising on it.
Tell local homeowners you have more buyers still looking for similar properties. These buyers missed out — but are ready to move, and could be perfect for their home.
Why it works:
It turns your recent sale into a live opportunity.
Messaging tips:
Filters:
Return to the same audience from Steps 2 and 3. You’ve been narrowing your messaging the whole way — this is where it pays off.
It’s often said that a potential client needs to see your brand seven times before they take action. This sequence alone delivers four of those key moments — all in the right context and at the right time.
Combine these letters with your sale boards, social posts, and online ads, and you’ll stay front of mind when it matters most — if they’re ready to sell now, or a friend asks for a recommendation, you'll be on their shopping list.
Whether you're selling your first property of the year or your fiftieth, this strategy will help you make more of what you’ve already got — and win the next instruction before your competitors even show up.
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Angela Marden is a single branch agent in Halisham and wanted to connect with more landlords renting property in her area. Propalt helped her set up automated campaigns.